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Fantastic breakdown! I especially agree with the point about using behavior signals to personalize the customer journey. We’ve found that addressing customer hesitation—like when users stall on checkout or revisit product pages—has a huge impact on conversions. Using tools like Hotjar and HubSpot has helped us react to hesitation in real time. Great insights—thanks for sharing!
Fantastic breakdown! I especially agree with the point about using behavior signals to personalize the customer journey. We’ve found that addressing customer hesitation—like when users stall on checkout or revisit product pages—has a huge impact on conversions. Using tools like Hotjar and HubSpot has helped us react to hesitation in real time. Great insights—thanks for sharing!